Invisible Control

Figure 06 of 29

Edward Bernays

Freud's nephew. Nothing about Bernays needs exposing, which is what makes him the best primary source in this field: he wrote the manual and put his name on it.

The conscious and intelligent manipulation of the organized habits and opinions of the masses is an essential element of democratic society, carried out by an invisible governing body.

Propaganda, 1928

The method

Bernays applied psychoanalytic ideas to markets. The move is to stop selling the product and start selling the desire the product attaches to, then let the customer supply the reason.

His Torches of Freedom campaign is the case everyone cites: cigarettes were tied to women's emancipation, so that smoking in public became an act of independence rather than a purchase. The campaign did not argue that cigarettes were good. It changed what smoking one meant.

The technique generalizes. Find the third party whose endorsement the audience already trusts, arrange for the endorsement, and stay out of the picture yourself.

Where it sits

Bernays is what Lippmann's argument looks like when someone decides to do it for a living. He is also the reason this project treats propaganda as an industry with clients and invoices rather than as a shadowy conspiracy: the invoices exist.

Read him next to Ellul, who argues that the technique works best on the educated, and to the media domain for the structural version.

Serious objections

  • Bernays claimed more credit than the evidence supports, and the Torches of Freedom story in particular has been repeated far beyond what the record establishes. He was, professionally, a self-promoter.
  • Campaign effects are hard to isolate. Smoking among women was rising for several reasons, and attributing the trend to one stunt is exactly the causal overreach this project warns about elsewhere.
  • Taking a practitioner's account of his own power at face value is a methodological error, even when the practitioner is candid.